Your privacy matters to us. This page explains exactly what personal information jili58 collects from Filipino players, how it is used, and the steps we take to keep it secure. Reading this takes just a few minutes and helps you stay informed about your rights.
When you create an account on jili58, we collect the personal information needed to verify your identity, process your transactions, and keep your account secure. This includes your full legal name, date of birth, email address, mobile number, and the payment details associated with your deposits and withdrawals. We may also collect a government-issued ID document when identity verification is required under applicable regulations in the Philippines. Device information such as your IP address, browser type, and operating system is collected automatically when you access the platform, and this helps us detect suspicious activity and maintain platform security. We do not collect more information than is necessary for the purposes described in this policy, and we do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health information.
The personal information we collect is used primarily to operate and improve the jili58 platform for Filipino players. Your account details allow us to authenticate your identity at login, process deposits and withdrawals in Philippine pesos, and send you important account notifications such as transaction confirmations and security alerts. We use your contact information to respond to support requests and, where you have opted in, to send you information about promotions available on the platform. Aggregated and anonymised usage data helps us understand how players interact with our games and services, which guides decisions about platform improvements and new features. We do not use your personal information to make automated decisions that have a significant legal or similarly significant effect on you without providing a means for human review.
jili58 does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We share data only with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and cloud infrastructure providers — and only to the extent necessary for them to perform their services. All third-party service providers are contractually required to handle your data in accordance with applicable data protection standards and are prohibited from using it for any purpose beyond the service they provide to us. We may also disclose personal information where required by law, court order, or a lawful request from a government authority in the Philippines, and we will notify you of such a request where we are legally permitted to do so. In the event of a business transfer or merger, your data may be transferred to the successor entity, and you will be notified in advance of any such change.
We apply industry-standard technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the jili58 platform is encrypted using secure protocols, and sensitive account data is stored in encrypted form on our servers. Access to personal data within our organisation is restricted to staff who need it to perform their job functions, and all such staff are bound by confidentiality obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to the platform and the data it holds. While no system can guarantee absolute security, we are committed to maintaining robust protections and responding promptly to any security incident that may affect your data.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter to comply with our legal obligations, resolve disputes, and enforce our agreements. Transaction records and identity verification documents are retained for the minimum period required under applicable Philippine regulations, after which they are securely deleted or anonymised. If you request the closure of your account, we will process the deletion of your personal data in accordance with our retention schedule, subject to any legal obligations that require us to keep certain records for a specified period. You may contact our support team at any time to ask about the specific retention periods that apply to your data. We do not retain data beyond what is necessary for the purposes for which it was collected.
As a player based in the Philippines, you have rights over your personal data that we are committed to upholding. You have the right to access the personal information we hold about you, to request corrections where that information is inaccurate or incomplete, and to request deletion of your data subject to applicable legal retention requirements. You may also object to certain types of processing, request that we restrict how we use your data while a dispute is being resolved, and withdraw any consent you have previously given for optional data uses such as marketing communications. To exercise any of these rights, please contact our support team using the details provided on the platform; we will respond to your request within a reasonable timeframe and in accordance with applicable law. If you believe your data rights have not been respected, you have the right to lodge a complaint with the relevant data protection authority in the Philippines.
jili58 uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to analyse how the platform is used. Essential cookies are required for the platform to operate and cannot be disabled; these include session cookies that keep you logged in during your visit and security cookies that help protect your account. Analytical cookies collect anonymised information about how players navigate the platform, which we use to identify areas for improvement. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of some platform features. We do not use cookies to track your activity across third-party websites or to build advertising profiles.
This Privacy Policy was last reviewed and updated in 2025. For questions about how your data is handled, visit our FAQ page or review the Terms and Conditions and Responsible Gaming pages for related information.
All personal and financial data transmitted through the jili58 platform is protected with secure encryption protocols, keeping your information safe from interception at every step.
Your personal information is never sold, rented, or shared with third-party advertisers. We share data only with service providers who help us run the platform, and only under strict contractual controls.
You can request a copy of the personal data we hold about you, ask us to correct inaccuracies, or request deletion of your account data at any time by contacting our support team.
Our data practices are aligned with applicable data protection requirements in the Philippines, ensuring that your rights as a Filipino player are recognised and upheld throughout your time on the platform.
We retain your data only for as long as your account is active or as required by law. Once the retention period ends, your information is securely deleted or anonymised in line with our data management schedule.
If you have any questions about this Privacy Policy or how your data is used, our support team is available to help. You can also find answers to common questions on the FAQ page.
Now that you know how jili58 handles your data, you can register and enjoy the full platform — slots, live casino, sports betting, and more — knowing your privacy is protected every step of the way.